At the wedding, the bridegroom kneels down on one knee to wear the ZARA brand to the bride.

In the letter of apology, ZARA headquarters in China, representing ZARA, apologized to Li Ping for the unpleasant incident at the wedding, and expressed his willingness to accept supervision, "to avoid a recurrence of similar situations", but did not mention any specific measures in the full text of the apology.

Li Ping himself also said that the apology letter "too Mandarin" is not sincere enough.

In addition, Cao Yanhong assisted Li Ping in handling the return procedure of a full suit, and on behalf of ZARA company, he handed over 3000 yuan compensation to Li Ping.

At the same time, Cao Yanhong told reporters that this newspaper's previous report has attracted the attention of ZARA company.

11 in the first half of the month, Xu Xueqing, chief executive of public relations at ZARA China Headquarter, will bring the quality inspection report of the batch of products to Nanjing to give Li Ping and all consumers a confession.

"She will also give a face to face explanation of the whole incident, which can represent our company's attitude and opinions."

ZARA "crotch door" playback

In October 24th, this newspaper reported that Li Ping, a Nanjing citizen, was wearing a new ZARA suit at the wedding.

In the next 10 days, ZARA did not give a satisfactory answer to Li Ping.

On the same day, many readers telephoned our news hotline 84686400, reflecting the quality problems of ZARA clothing purchased.

In the afternoon of October 24th, the ZARA company lied about having reached a settlement with Li Ping's wife and was exposed by reporters.

Since then, ZARA has admitted that he has not actually contacted Li Ping.

Until that night, ZARA initially agreed with Li Ping's request to return the suit and make compensation according to three times the price of the trousers.

In October 25th, ZARA still did not agree to Li Ping's request for compensation in addition to the economic compensation, and issued a written statement of the whole incident.

However, the head of Public Relations Department of ZARA China headquarters said it would send an apology letter to Li Ping on behalf of the company.

In October 27th, this newspaper reported that readers had doubts about the quality of ZARA children's clothing because of ZARA's "crotch door" incident.

In this regard, ZARA said that children's clothing sold in China is fully in line with Chinese national standards. If readers are skeptical about this, they can take photos and pmit them by this newspaper. They will test the same batch of products and issue a test report.

In October 28th, ZARA apologized to Li Ping for face to face and compensated accordingly.