Yesterday was the eleventh good faith day of Wenzhou, Wenzhou. Retail The chamber of Commerce announced that it will make full efforts to build a business integrity alliance and set up a number of standardized and honest commercial brands, so that people in Wenzhou can be assured of consumption.

According to the introduction, businessmen who join the business integrity alliance must be strictly examined by the association, and make solid commitment to the society. Their commitment also needs to be monitored by consumers at all times, so as to ensure the safety and comfort of the public consumption.

At present, the Wenzhou retail chamber of Commerce has also designed the "good faith alliance" logo, which can be used for business sites or promotional materials by merchants who join the integrity alliance. At the same time, if a business violates the relevant provisions of the integrity alliance, the chamber of Commerce will cancel its use of the "integrity alliance" logo and publicize it to the public.

At present, there are 148 member enterprises in Wenzhou retail trade association, including retail enterprises such as times, one hundred, Mei Fu, alpine agriculture, pre Station clothing mall and so on. In order to cooperate with the establishment of the "integrity alliance", the municipal consumer protection committee recently established a consumer settlement Liaison Station in the chamber of Commerce to guide businesses to consciously establish the awareness of protecting consumers' legitimate rights and interests.

And recently, the Wenzhou commercial retail business association formally established the consumer complaint Liaison Station. It is reported that this is also the tenth trade sex Association (Wenzhou) consumer complaints Liaison Station.

The establishment of the complaint Liaison Station will assist consumers' rights and interests protection organizations to publicize and popularize laws and regulations related to consumer rights and interests, and help the members of the association to do well in the protection of consumers' rights and interests. In the future, if the members of the chamber of commerce are in dispute with consumers, the complaint Liaison Station will guide them to deal with it seriously. If the unit is unable to handle the matter, it can be brought to the Liaison Station for coordination and resolution, so as to solve the dispute of consumption disputes in the bud as far as possible, so as to maintain the good reputation and image of the industry.

The scope of accepting complaints is as follows: 1, the object of complaint is the member unit of the business association; 2, the consumer complained about the consumption, safety disputes and disputes during the consumption of the above units, and the unit deliberately evade, delay or not solve the problem; 3, the relevant evidence was proved to have occurred in the unit consumption and browsing; 4, put forward reasonable suggestions and suggestions to the complaint Liaison Station.