Consumers spend 50 yuan on a pair of sports shoes, and do not wear glue for a few days. Businessmen call it a "special price" product and refuse to accept the "three package" responsibility. In June 17th, after receiving the complaint from Fuhua Street industrial and commercial bureau of the 27 industrial and commercial bureau, mediation was carried out according to the provisions of the consumer law, and the merchants finally agreed to return the goods. A few days ago, Ms. Wang bought a pair of special sports shoes at a shoe line of Beijing Guangzhou road for 50 yuan. When she asked a businessman to ask for a refund, the merchant said it was a special item, only to repair it. After receiving complaints from Fuhua Street industrial and commercial office, a shopkeeper was found to investigate, but the boss argued that "the shoes purchased by consumers at that time were processed products, not within the scope of 'three packages'. Now that shoes have been repaired, the return is unreasonable." Industrial and commercial law enforcement officers carefully identified some vague invoices and found that the invoice contained only "special" words and prices. Industrial and commercial law enforcement officers on the spot to show "consumer law" to businessmen: processing goods, defective products, not in the "three package" scope, but special merchandise is not processed products, defective products, after 7 days after the sale of problems, consumers can ask for replacement or return. Through the on-site law popularization, the boss knows the reason for his failure, and when the money is returned to the consumer, he will apologize to Ms. Wang face to face.