A pair of discount shoes recently bought by Mr. Fang has been "broken" for only one day, but shops refuse to replace them.

The industry and Commerce Department said that discount goods and specials should be "three packages" if there is a problem of non human quality.

Mr. Fang recently bought a pair of pairs of sneakers at a brand store in Hongqiao, Yueqing. After wearing the shoes for a day, they found that the surface of the shoes had been damaged in large areas. Then they came to the store to ask for a refund, but they were refused by the salesmen in the shop. They also said that when they sold shoes, they had already marked the words "discount goods not packaged and returned for replacement" on their credentials.

Fang complained to the Hongqiao industrial and commercial bureau of Yueqing industrial and commercial bureau.

Industrial and commercial intermediaries say that whether it is a special price, a discount or a discount item, they are all in the category of genuine products. Only the operators give consumers preferential treatment on the price for promotional purposes, and can not explain the defects or defects in the quality of the commodity itself.

At the same time, the discount sale of goods is a voluntary sales promotion method, so it can not reduce its service quality and service standard.

The store finally agreed to refund Mr. Fang's purchase of shoes.