< p > women should not dye their hair, men mustn't keep their beard, and no personal items should be placed on the desk. They should use everyday civilized language such as "what can I do for you" and "keep you waiting"? Recently, Xuanwu District held "civil service behavior etiquette standard conference", the first in the city issued "civil service behavior etiquette" and "government service work" two "standard" text. < /p >
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< p > reporter saw that the two "norms" systematically summed up various etiquette, norms and disciplines that should be followed by government cadres and window service frontline staff in social life, public activities and service for the people, which is highly operational. Xia Guiping, Secretary of the organs and workshops of Xuanwu District, introduced the outline of the contents of the two "norms". < /p >
< p > "Xuanwu District organ" a href= "http://m.pmae.cn/news/index_c.asp" > civil servant < /a > behavior etiquette norm has more than ten thousand words, designed personal etiquette, office etiquette, etiquette, social etiquette and so on, and made meticulous requests from the ideological and moral cultivation, language training to appearance and manners. For the commonly used mobile phones, the details are also set out, such as when and when the ringtone is set, and when it is set to ring tones. When you answer the phone, you can't shout loudly whenever you are public. < /p >
< p > < strong > > a href= "http://m.pmae.cn/news/index_c.asp > > reception service < /a > objects should be civilized, < /strong > /p >
< p > in the "window government work standard", women are not allowed to dye colored hair, men mustn't store beards, and personal items are not allowed to be placed on their desks. We should listen carefully to the suggestions and criticisms of service objects. When the service object is misunderstood and impolite, we should take the whole situation into consideration and patiently explain. < /p >
< p > when we do not provide enough materials for the masses, we must say: "sorry, the regulations are not enough, you still have a shortage of * *, I will give you the rework now, please fill it up and come back later." At the end of the matter, the staff must smile and say, "please go slowly. Thank you for your cooperation. Goodbye." When praised, use "thank you. This is what we should do." < /p >
Cao Shu, deputy director of the Xuanwu District Standing Committee and district government, requested that the two "norms" be a compulsory course for the staff and civil servants of the window. They often study, practice and practice regularly. P He said: "standardization is to make management services standardized, refined and humanized, starting from the needs of the people, and urging them to handle actual results." < /p >
< p > link < /p >
< p > Digital Xuanwu micro portal opens < /p >.
On the day of P, Xuanwu District also launched a digital Xuanwu micro portal, adopting an innovative government service mode, customizing modules and integrating services, enabling people to understand basalt development, grasp the dynamic of people's livelihood and read public information at any time, through mobile phones, tablet computers and other intelligent terminals, and participate in government interaction while enjoying all kinds of services. < /p >