Nearly twenty thousand yuan of fur coat, just wore a few days to appear "crack", after repair did not wear several days to split again, once again after returning to the factory maintenance, has not been repaired for nearly a year.

28, the reporter learned from Shinan District Industrial and commercial bureau, after mediation, businesses returned all consumer loans.

The Jiangsu industrial and commercial bureau of Shinan District received a complaint by telephone. Last winter, Ms. song, who lives in Jimo blue village, bought a fur coat for a $18000 yuan fur store on Longshan road.

Before wearing a few days, the fur coat unexpectedly appeared "crack".

She sent the coat back to the fur store for return or repair.

After the coat was sent to the factory, the manufacturer changed its skin.

Who knows, after a few days, the coat cracked again.

Businessmen once again sent their coats to the factory. They have been dragging for nearly a year now and haven't been repaired yet.

Ms. song asked for a refund, but the merchant only promised to exchange her coat for other models.

Subsequently, Ms. song made a 12315 phone call to complain.

Facing Jiangsu Road Industrial and Commercial Institute

Personnel, businessmen explained that the fur coat factory is no longer in production, and there is a shortage of maintenance materials. Only when the same order is maintained, can the maintenance and treatment be carried out, and the specific maintenance time can not be fixed, so it has been dragging.

Law enforcement officers said, because the fur coat is still in the manufacturer's repair, whether the quality problem is really difficult to determine.

But the "crack" problem occurs in the three package period.

During the validity period, if the seller does not want to return the other models and specifications, the seller should return the goods if the seller does not want the same model and the same specifications.

After patient mediation, the store returned 18000 yuan for Ms. song.