The so-called "quiet and quiet" concerns the Emotional Quotient (EQ) problem of entrepreneurs.

Intelligence Quotient (IQ) determines the efficiency of people's learning, thereby affecting people's ability to understand things and participate in practice, and EQ determines the power of people's learning and constitutes the driving force behind people's behavior.

People whose intelligence quotient is not outstanding, but those with high EQ can not achieve higher learning efficiency than those with high IQ, but they may achieve greater success than those with high IQ.

The reason is: diligence can make up for clumsy, "stupid birds start flying early into the woods". At the same time, high EQ helps to create a harmonious and symbiotic relationship and build a solid platform for people's future career development.

For entrepreneurs, EQ first requires them to have a correct and clear understanding of their emotions, manage their emotions properly, and then form an effective self motivation mechanism to get themselves out of the low ebb.

On the basis of effective control of self emotion, entrepreneurs need to form a good empathy to recognize others' emotions and master good interpersonal skills.

The study of 188 senior executives in a US research institution shows that for business managers, the importance of EQ is 9 times that of IQ.

The Harvard Business School Survey of large American enterprises concluded that corporate culture, which is closely related to leaders' EQ, personality and values, constitutes an important factor affecting corporate performance.

The findings of HAY group also show that 70% of organizational climate is influenced by leader's management style. The 30% of organizational performance depends on organizational climate and organizational culture. The management style of leaders has at least 21% impact on the results of business operation.

In all emotions, pride and anger constitute the greatest challenge to the EQ of entrepreneurs.

Arrogance and anger are the topics that entrepreneurs must first face.

In the Laozi, the self see is not clear, the self is not clear, the self cutting person is not good, the self conceited person is not long (the twenty-four chapter), which means that the self expression person does not have the reputation, but the self righteous person does not have a high reputation, but the self boastful person does not have the credit, but the arrogant person can not live on others.

A person who can start an enterprise or be able to sit on the position of a general manager has always had some excels. There are always several places that are superior to others.

Therefore, "self", "self", "self cutting" and "self respect" are easy to find the soil that they breed.

Sun Tzu's art of war.

In the first paragraph, "humble pride" is an important measure to defeat the enemy. It means that for the enemy who despises his own, he should be humble on the surface so as to make the enemy more proud and take advantage of it.

In the market competition, once the bosses are arrogant, they are easily caught up by competitors.

Guan Yu's allusions to Mai City are worth the vigilance of entrepreneurs.

During the Three Kingdoms period, during the Three Kingdoms period, the general of the Shu Kingdom went to Northern Wei to get rid of the Wei state. He was arrested and trapped in Cao Ren, chopping Pound and the great earthquake.

When Cao Cao was forced to think about moving the capital, Sima Yi offered his advice and joined Soochow in fighting against Shu Kingdom.

In order to attack Jingzhou, the boss of Lu Wu, Lu Wu Tang, was unable to get sick, and Sun Quan was sent to Lu Meng to replace Lu Meng.

When Lu Xun arrived, he sent a gift to Guan Yu and congratulated Guan Yu on his letter, hoping that the two families would be reconciled and humbly spoken.

On the occasion of Guan Yu's carelessness, Lu Meng and Lu Xun secretly deployed troops, and suddenly attacked Jingzhou, which was guarded by Guan Yu.

As a result, Guan Yu was forced to lose the city of Mai, and eventually killed Wu for performing an ancient tragedy.

In this way, the more enterprisers are in their careers, the more they need to keep a cool head. The distance between heaven and hell is only one step away.

"No harm is greater than the enemy, and the enemy is worth losing". (the sixty-nine chapter of Laozi) should really be a golden word for entrepreneurs to bear in mind.

It is necessary to learn how to make anger when it comes to war.

In the same year, when Liu Bei was killed in Guan Yu, in order to revenge his righteous brother and dissuade Zhu Geliang, Zhao Yun and others, he was "angry to build up a teacher". He went to great lengths to get rid of Soochow.

In order to revenge his brother Guan Yu, Zhang Fei made a "angry war", forcing the Ministry to set up hundreds of thousands of white and white armour in the three days to prepare for Dai Xiao's expedition. The two departments could not finish the task as scheduled, and they were beaten bloody, forcing two people to kill him under the condition of Zhang Fei's intoxication and taking Zhang Fei's rank to go to Soochow.

The market is like a battlefield. In many cases, commercial warfare is psychological warfare.

If the entrepreneur is unable to control his emotions effectively, he may make extremely unwise decisions if he or she is faced with the challenge of competitors or in the face of adverse changes in the external environment.

Starting from the establishment of brand in 1994 to sales of 8 billion yuan in 1996, the development speed of three oral liquids is really surprising.

In the 1996~1998 year, the failure of the Changde lawsuit in Hunan reduced the sales revenue of three oral liquids rapidly from a few hundred million yuan a month to less than 10 million yuan.

At this critical moment, the focus of the three leaders Wu Bingxin is not how to mitigate or even eliminate the negative impact of Changde's lawsuit on the market. Instead, it focuses on winning the lawsuit, appealing to the Hunan High Court and reporting more than 20 news media that have reported Changde's lawsuit as defendants.

Although one year later, the Hunan High Court made a final decision: three oral liquids are safe, non-toxic, effective and reliable, and should be changed. It means that three of them won the lawsuit eventually, but the whole enterprise has never recovered.

It is especially important to make anger in the process of managing the employees of the enterprise chiefs, such as employees.

Harmonious interpersonal relationships and mutual trust are very difficult to build, but easy to destroy.

Moreover, this destructive effect is highly irreversible and is difficult to repair.

There is such a fable: there is a bad tempered little boy who is angry at a slight upset.

His father said to him, "if you lose your temper again, don't make a lot of noise. Go to the wall of the backyard and hammer a nail."

As a result, the little boy nails 40 nails on the first day, and 30 nails on the second day. Finally, one day, the boy no longer loses his temper and does not need to nail nails on the fence.

The father said to him again, "every time you control your emotions once, go to the back wall of the backyard and pull out a nail."

When all the nails were pulled out, the father said to him with emotion, "son, though nails have been pulled out, the nail marks remain on the fence wall forever."

However, it is sad that in many enterprises, the outbreak of temper of top managers often has inertia, even in an unconscious state. Subordinates dare not speak up. After a long time, rough management style is bound to infect the management style of subordinates.

As a saying goes, losing temper is also harmful to entrepreneurs themselves. Just as the saying goes, "eating more hurts the stomach, liquor is more damaging, and gas is more traumatic."

Kant, a famous German philosopher, once said, "being angry is punishing yourself with others' mistakes".

Alma, an American physiologist, did an interesting experiment.

He inserted a glass tube into a mixture of ice and water at zero degrees Celsius, and then collected the "soft water" that people exhaled under different emotional states. It turned out that when a person was calm, the exhaled air became clear, pparent and without variegated when it was turned into water. When there was white precipitation in grief, there was light green precipitation when there was regret, and purple precipitation appeared in anger.

If the "soft drink" breathed out of a person's anger is injected into the body of a rat, the rat will die in a few minutes.

A person who gets angry for 10 minutes consumes no less than 3000 meters of energy.

Adversity Quotient (AD) is a very important accomplishment for entrepreneurs.

Adversity quotient is an important part of EQ and has been plated into a setback quotient to measure people's ability to face adversity, endure setbacks and overcome difficulties.

In extreme adverse circumstances, furniture furniture has a great mentality, broad-minded mind and flexible adaptability. It is very important not only to get angry naturally, but also to benefit others.