A dispute over online shopping has led to a case of remote rights protection. A few days ago, through the efforts of the Municipal Industry and Commerce Department, a lion shop has replaced a new pair of genuine sports shoes for Mr. Wang, a consumer in Fuzhou.

A few days ago, Mr. Wang, a consumer in Fuzhou, telephoned the industry and Commerce Department to complain that he bought a pair of 41 yards brand sneakers through the famous network website to Shishi online store, which cost 200 yuan. However, after the payment was tried out, Mr. Wang found that the shoes were very tight. To this end, Mr. Wang has repeatedly reported to the shop, the result of online shopping shoes have been sold as a reason, do not return. Mr. Wang, who was in Fuzhou, felt that he had difficulty in safeguarding his rights, so he turned to the Shishi industrial and commercial department for help.

After receiving the complaint, the law enforcement officers of the industry and commerce immediately checked the archives of the online store, and finally found the online shop located in the urban area. After negotiations with the shopkeeper, the businessman admitted that the shoe was bought in his shop after watching the video shot and claimed that the staff had delivered the wrong product when the goods were shipped. Finally, through mediation, the shop agreed to replace Mr. Wang with a brand new 41 yard sneaker.