< p > > a href= "http://? m.pmae.cn/news/index_c.asp" > workers < /a > call some departments and units to find someone to do things, often have such a "encounter": or encounter each other's tone is stiff, as if they are accepting "questioning", let the hearts of people do not taste; or people who answer the phone do not want to say more, "the person you are looking for" is not there, "I do not know", "the phone is not clear", grass to cope with the matter, and then behind is "beep"; and even more, if the leader is not, do not answer the phone, let the phone head dry anxious.

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< p > answering the phone, < a href= "http:// m.pmae.cn/news/index_c.asp" > etiquette < /a > seems to be trivial things, but it can embody the comprehensive quality of a person. It can reflect the overall image of the cadres from one aspect.

People who make phone calls are mostly looking for you. If you say something wrong or not, they will make the phone call confused, especially when the "on duty phone is not on duty". How can the image of the organization be greatly discounted? < /p >

< p > at present, many units start from the < a href= "http:// m.pmae.cn/news/index_c.asp" > details < /a > to carry out the work style construction. We might as well call the civilized norms as one of the rectification contents. Through education, supervision and other means, we urge the staff to answer the telephone correctly, civilisitely and politely.

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< p > related links: < /p >

< p > women should not dye their hair, men mustn't keep their beard, and no personal items should be placed on the desk. They should use everyday civilized language such as "what can I do for you" and "keep you waiting"?

Recently, Xuanwu District held "civil service behavior etiquette standard conference", the first in the city issued "civil service behavior etiquette" and "government service work" two "standard" text.

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< p > reporter saw that the two "norms" systematically summed up various etiquette, norms and disciplines that should be followed by government cadres and window service frontline staff in social life, public activities and service for the people, which is highly operational.

Xia Guiping, Secretary of the organs and workshops of Xuanwu District, introduced the outline of the contents of the two "norms".

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< p > < < Regulations on etiquette for civil servants in Xuanwu District > > more than ten thousand words. It has designed personal etiquette, office etiquette, etiquette and social etiquette for civil servants' etiquette standards, and has made detailed requests from ideological and moral cultivation, language training to appearance and appearance.

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< p > for mobile phones which are commonly used nowadays, the details are also specified, such as when and when the ringtone is set, and when it is set to ring tones.

When you answer the phone, you can't shout loudly whenever you are public.

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