Learn to control negative emotions at work. Controlling emotions means mastering emotions and controlling emotions, not just self-control. Because it's easy to say and difficult to control emotions. Even when you encounter the problem of intense reaction to your emotions, you simply forget to control yourself.

Control yourself emotion In addition, we must start from changing the way of thinking, change the emotions of things, and treat problems in a positive way, so that negative emotions can be automatically transformed into positive emotions, so as to realize self-control of their emotions.

In the way of work, we should cultivate a positive way of thinking. A positive way of thinking is to deal with interpersonal relationships and things with an open mind, including multi-directional thinking, reverse thinking, horizontal thinking, leading thinking, etc.

Understanding other people's emotions requires reverse thinking, that is, reverse thinking. The emotional intelligence performance of reverse thinking is empathy thinking or transposition thinking. We should stand on the other side's point of view and understand the other party's inner feelings.

Processing and superior Relationships with colleagues and subordinates require empathy thinking 。 For example, I worked hard to finish a job, and I wanted to get the affirmation and praise from my superiors, but I was denied and criticized by my superiors because of a little neglected error. I felt unbalanced and complained in my heart

However, from the perspective of the superior, what a superior wants is the results of the work of the subordinate. If one's own hard work is not affirmed, there will be no complaint.

Dealing with colleague relationship also requires empathy. In other people's eyes, no matter how incomprehensible a person is, he has his own internal motivation and motivation. Only by being good at understanding other people's ideas from the other party's perspective can we achieve win-win communication and establish good interpersonal relationship.