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＜p＞　　此外，監(jiān)測(cè)數(shù)據(jù)顯示，上榜十大被投訴購(gòu)物網(wǎng)站對(duì)于用戶投訴的反饋率差異較大，其中亞馬遜中國(guó)(95%)、＜a ＞蘇寧易購(gòu)＜/a＞(85%)、1號(hào)店網(wǎng)上商城(85%)、QQ網(wǎng)購(gòu)(80%)、易訊(75%)的反饋率相對(duì)較高，并且有中心反饋的投訴案例大都得到了較好解決;而淘寶和天貓(15%)、當(dāng)當(dāng)網(wǎng)(15%)、唯品會(huì)(50%)、庫(kù)巴網(wǎng)(55%)國(guó)美在線(60%)，則相對(duì)較差，很多用戶投訴幾近石沉大海。

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